Office Hours:
9am to 5pm EST
Monday - Friday
Service Hours:
24 hours a day, 7 days a week,
365 days a year
Frequently Asked Question's
Shouldn't my grown children be helping me?
Maybe your children can’t always be there when support is needed due to their own
responsibilities. They may live in other states or even different countries so when they
do come to visit, wouldn't you rather spend time with them instead of asking them to do
chores and errands?
There are so many "home care" companies now. How do you differ from other companies?
We are a non medical service company with no time limitations or minimums. We promise to exceed your expectations. We are a local private company not affiliated with any franchise system. We saw there was a "gap" in the system and folks who did not qualify for skilled care (nursing care or nursing assistant care) were falling through the cracks and admittedly these folks began to fear losing their independence. It is a fact that 89% of senior citizens fear losing their independence more than anything else.
"I am not ready to give up my independence yet." Isn’t it preferable to manage aging rather than fight it?
Often the decision to seek help is made in time of crisis and decisions become reactions rather than plans. We will work with you to evaluate what your needs are now and try to anticipate what they will be in the future. Many of our clients see us just once or twice a week but report a sense of well being and security knowing that we will be there when and as their needs change. Most folks see our service as a way of being proactive.
"I don’t want strangers in my house. What if I don’t like them?"
Our client companions are from a reputable organization and are thoroughly screened,
bonded and insured. We are committed to working with you to find the right fit that will
not only meet your needs, but that you will also be comfortable with.
Are your services covered by insurance?
Since our services are not skilled nursing care, they are not covered by Medicaid or
Medicare. Balanced Life Solutions is a private pay company. This means we bill you directly and receive payments from you. However, some long term care insurance policies may
cover some of our services.
Is there a minimum number of hours of care that I must to commit to?
Balanced Life Solutions has no minimums.
How will I know if your services are the right option for my needs?
A quick call to our office will usually determine if we are a viable option for you.
We want to be sure that you get what you need as soon as you need it. Our Initial
complimentary assessment is done by our owner/president who is a registered nurse
with 30 years of experience in various areas of nursing and management.
Following the assessment process, we will develop a unique program designed
specifically for your needs whether it be a home service assistant or client companion or
both.
What if we need other assistance that is not on your list of services?
If your needs are outside our scope, we will gladly assist you in locating alternative resources.